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Payment, Shipping, and Returns:
Pay via Paypal or with a credit card. I will process your order after payment is received.
Production Time: Up to four business days (prints and canvas wraps are made to order)
Shipping is FREE. Please allow up to five business days for shipping via USPS, UPS or FedEx. You will receive an email with a tracking number when your order ships.
At Brooke Ryan Photographic Art, all of my art is printed to order, so I offer an exchange-only policy to
ensure your satisfaction with your art.
Exchange Period: You may exchange the artwork within 14 days of receiving it for another piece of equal or lesser value.
Conditions for Exchanges: The artwork must be in its original condition.
Return Shipping Costs: The buyer is responsible for return shipping costs and the cost of shipping the new artwork.
Exchange Process: To initiate an exchange, please contact me at admin@brookeryanphotography.com. I will provide instructions for securely packaging and returning the artwork. Once the return is processed, I will coordinate the shipment of your new selection.
ADDITIONAL INFORMATION:
Packaging: I try to be environmentally conscious and reuse packaging materials when possible. Prints are secured to stiff cardboard and shipped inside a mailer or box. Larger prints will be rolled in a tube. Some large prints can be shipped flat for a fee, please contact me to inquire. Canvas wraps ship in a box.
Custom Orders: I am happy to create a custom order for you! Please contact me if you would like your art cropped or sized differently. I can also alter colors (to an extent, please ask and I will let you know)
QUESTIONS?