Payment, Shipping, and Returns:
Pay via Paypal or with a credit card. I will process your order after payment is received.
Production Time: Up to four business days (prints and canvas wraps are made to order)
Shipping is FREE. Please allow up to five business days for shipping via USPS, UPS or FedEx. You will receive an email with a tracking number when your order ships.
At Brooke Ryan Photographic Art, all of my art is printed to order, so I offer a partial refund return policy for your convenience:
Return Period: You may contact me with seven days and return the artwork within 14 days of receiving it.
Restocking Fee: A 25% restocking fee will be deducted from your refund.
Conditions for Returns: The artwork must be in its original condition.
Return Shipping Costs: The buyer is responsible for return shipping costs.
Return Process: To initiate a return, please contact me using the form below. I will provide instructions for securely packaging and returning the artwork.
Refund Method: Once I have received the artwork in its original condition, I will refund the purchase price, minus the 25% restocking fee to your original payment method.
ADDITIONAL INFORMATION:
Packaging: I try to be environmentally conscious and reuse packaging materials when possible. Prints are secured to stiff cardboard and shipped inside a mailer or box. Larger prints will be rolled in a tube. Some large prints can be shipped flat for a fee, please contact me to inquire. Canvas wraps ship in a box.
Custom Orders: I am happy to create a custom order for you! Please contact me if you would like your art cropped or sized differently. I can also alter colors (to an extent, please ask and I will let you know)
QUESTIONS?